A simple commitment from TekMarkets
We collect and use personal information only where necessary to provide our services, improve your experience, protect our platform and meet our legal obligations.
This Privacy Policy applies to the TekMarkets website, online marketplace, customer accounts, orders, communications and related services operated through tekmarkets.com.
TekMarkets is an online marketplace focused on making quality technology products and everyday gadgets accessible to customers in Nigeria.
We respect your privacy and are committed to handling personal information responsibly, transparently and securely.
This Privacy Policy explains what information we collect, why we collect it, how we use it, when it may be shared, how long we retain it and the choices available to you.
Depending on how you interact with TekMarkets, we may collect different categories of information.
Name, email address, phone number, password and information provided when creating or updating your account.
Products purchased, order details, order history and transaction references.
Delivery address, location details and recipient information required to fulfil your order.
Payment-related information and transaction references needed to process and verify payments.
Messages, enquiries, feedback and customer support requests.
Device information, IP address, browser type, pages visited and website usage information.
We use personal information for purposes relevant to our relationship with you and permitted by applicable law.
Depending on the circumstances, TekMarkets may process personal information on one or more lawful bases recognised by applicable data protection law.
Your consent matters.
Where we rely on consent, you may withdraw that consent subject to applicable law and any relevant consequences.
We may share personal information with trusted third parties where reasonably necessary to operate TekMarkets and provide services to you.
TekMarkets may use third-party payment service providers to process payments.
Depending on the payment method selected, payment information may be processed directly by the relevant payment provider in accordance with its privacy and security practices.
Payment security
Where payment information is handled directly by an authorised payment processor, TekMarkets does not need to retain your complete card details.
TekMarkets may use cookies and similar technologies to operate the website, remember preferences, improve functionality and understand how visitors use our services.
These may support account authentication, shopping cart functionality, security and other core website features.
Where enabled, analytics technologies help us understand website traffic, performance and user behaviour.
Where applicable, marketing technologies may help us measure campaigns and provide more relevant communications.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including contractual, accounting, security, legal and regulatory requirements.
When information is no longer required, we may delete, anonymise or securely dispose of it, subject to applicable legal obligations.
We use reasonable technical, organisational and administrative safeguards designed to protect personal information against unauthorised access, loss, alteration, disclosure, destruction and misuse.
No internet transmission or electronic storage system can be guaranteed to be completely secure.
Some technology, hosting, payment, analytics or other service providers may process information outside Nigeria.
Where personal information is transferred or processed outside Nigeria, we will take appropriate steps required by applicable data protection law to protect that information.
Subject to applicable law and relevant conditions, you may have rights concerning your personal information.
We may send promotional emails, messages or other marketing communications where permitted by law and, where required, where you have provided the appropriate consent.
You may unsubscribe from marketing communications at any time by using the unsubscribe option included in the communication or by contacting us.
Essential service messages, including order confirmations, delivery updates, security alerts and important account notices, may still be sent where necessary.
TekMarkets is intended for general consumers and is not directed at children in circumstances where applicable law requires parental involvement or consent.
If you believe that a child has provided personal information to us in circumstances where such information should not have been collected, please contact us.
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or data processing practices.
When changes are made, we will update the "Last updated" date displayed at the top of this page.
If you have a privacy question, want to exercise a data protection right or have a concern about how your information is handled, our team is here to help.